Frequently Asked Questions

Hi there! I'm bell and here are the answers to the things you ask me most. If you can't find what you're looking for, don't hesitate to ring my bell! πŸ””βœ¨

Is it really free?

Yes, completely free! πŸŽ‰ No payment plans, no premium version, no fine print. Download the app, create an account and off you go watching prices.

So how do I keep going? Well, some purchase links inside the app carry a referral code that lets me receive a small bit of support if you buy some of the products you're tracking. It costs you exactly the same, but it helps me a ton to keep ringing! πŸ””πŸ’›

Which stores does Maribell work with?

Great question! 😊 bell works with any online store. Yes, you read that right: any. I can learn on my own how to extract information from each store. I'm pretty clever! 🧠✨

If you find a store where I can't quite get it right, let me know! I'm sure I'll take a look and learn fast πŸ“š

How do I add a product to track?

Super easy! Just copy the direct URL of the product you want to track πŸ”—, go to the "Add product" section in the bell app and paste the address there.

Just make sure it's the URL of the specific product, not a category page or search results. If you give me a URL with lots of products together, well, how am I supposed to know which one you want! πŸ€·β€β™€οΈ I'm smart, but not a mind reader 😜. Simple as that! 🎯

Do I need to create an account?

Yes, you need to create an account with your email and a password, or you can sign in with your Google or Apple account. Super quick! ⚑

And why do I ask for one? Because your data syncs securely. So if you ever change computers, switch from Mac to Windows (or vice versa), or accidentally delete the app, all your products and alerts will still be there waiting for you. You've got enough on your plate watching prices without having to worry about your data too! πŸ˜…πŸ”

What operating systems does it work on?

bell works on:

  • 🍎 macOS 10.15 (Catalina) or later β€” both Intel and Apple Silicon (M1, M2, M3...)
  • πŸͺŸ Windows 10 or later

Both systems have an installable version and a portable version. You choose! 🎯

What is the portable version?

The portable version is a version of bell that doesn't need installation. Download it, open it and it just works. Simple as that. πŸš€

It's ideal if you use a shared computer, want to carry it on a USB drive or prefer not to or can't install anything on your machine. The only difference from the installable version is that it doesn't update automatically (you'll need to download new versions yourself).

Is my data safe?

Absolutely! πŸ”’ Your data is stored securely online so that if you change computers or yours breaks down, you can recover all your products, alerts and settings without any hassle.

You can rest easy. Maribell's word! πŸ””

How do the alerts work?

You have two types of alerts:

πŸ”” Price alerts: Tell bell at what price you want to buy something. When the product hits that price (or lower), I'll alert you with a notification on your computer and an email. Double alert so you don't miss out!

πŸ‘€ Availability alerts: If a product is out of stock, turn on the alert and I'll let you know as soon as it's back. Also with a notification and email.

Plus, before alerting you I double-check that the change is real. I don't want to give you a false alarm! πŸ˜‰

Why aren't my prices updating?

Most likely, bell isn't open. I watch prices from your computer, so I need to be running. If you close me or shut down your computer, prices won't update until you reopen me. πŸ’»

Don't worry, you don't need me in the foreground. I can be minimised or in the taskbar. I work quietly like a discreet little bell... until I find a product at your target price or back in stock, and then you'll hear me! πŸ””πŸ˜„

Am I already open and still not updating? Then there might be a little problem I haven't noticed. Tell me about it so I can investigate β€” I don't want to miss anything! πŸ”

Got more questions?

If you have a question that isn't here, want to tell me about something that didn't work, or just want to say something nice (I love compliments! 😊), don't hesitate to write to me. I promise to reply with a smile and everything I know.

Remember you can also suggest improvements or ideas! I'm always learning new things to be a better bell every day πŸ””βœ¨

  • Email: hola@bell.es